RTP99

A clear path to help.

Tell us what happened. We’ll help you find the next step.

Your request goes to support@rtp99.com. Please avoid passwords, card details, verification codes, and sensitive customer records.

Online submissions are being set up. Please email support@rtp99.com for now.

We use this information to respond to your request, as explained in our Privacy Policy. Submitting this form does not sign you up for marketing.

Payments

For a purchase, fulfillment issue, or refund, contact the merchant listed on your receipt first. For RTP99 Pay account or integration issues, contact RTP99 support. Provide a non-sensitive transaction reference, amount, currency, and time. If an account is compromised, also contact your processor through its official support channel.

Hosting

For CloudYork, use the support channel in your hosting account. Include the affected domain, service, and time of the incident. Avoid making destructive changes while recovery is being investigated.

Privacy, security, and abuse

Privacy requests: info@rtp99.com, subject Privacy. Security and abuse reports: support@rtp99.com, subject Security report or Abuse report. Request a secure transfer method before supplying sensitive evidence.